Peptide industry services
Websites, the software behind them, AI where it saves real hours, payment processing that survives a high-risk category, and someone to call when it breaks. Five services, one senior team, no agency runaround.
Not an account manager, not a ticket queue. The people doing the work are the people you message.
Design and decisions happen with you in real time, so nothing gets revealed at the end.
Accounts, code, domains and data are in your name from day one.
What we do
Each one is quoted standalone, bundled, or run as a monthly retainer. Most companies start with the site and add the rest as the volume shows up.
Peptide and supplement brands are the specialty — that's where the compliance, COA and high-risk payment knowledge matters. The website, software, AI and payments work itself applies to any business, and we take that work too.
01
Custom e-commerce built for peptide companies
Most peptide sites are a generic template with products dropped in. Yours gets designed around how the business actually runs — how customers find a compound, what they need to see before they trust you, and how an order gets out the door. We work with you on the design daily during the build, not once at the start and once at the end.
Custom design, not a stock theme. Built mobile-first, because most of your traffic is a phone.
Compound pages structured for search — naming, variants, quantities, lot numbers, COA display.
COA hosting and linking, batch documentation, lab-report presentation that reads credible.
Research-use-only language, disclaimers, age and terms gating, and jurisdiction notices placed correctly.
Image handling, page speed, metadata, sitemap, and structured data so the catalog is findable.
You get the login, the docs, and a walkthrough. You own the site — no hostage situation.
What you end up with
Typical timeline
3–7 business days
02
The systems that make the site run itself
A store is only half the job. The other half is the software behind it — the stack that handles shipping, discounts, inventory and customer data without you touching a spreadsheet. This is the part most builders skip, and it's the part that decides whether the business scales or eats your week.
Label generation, rate shopping, tracking emails, packing slips, and returns — connected to your carrier accounts.
Code engine, tiered and volume pricing, bundles, first-order offers, and automatic cart rules.
Stock sync, low-stock alerts, lot and batch tracking tied to the right COA.
Flows for abandoned cart, order confirmation, back-in-stock, and win-back. Set up once, runs forever.
CRM connection so order history, support tickets and marketing all see the same customer.
Whatever the off-the-shelf apps can't do — written directly into the site by our engineers.
What you end up with
Typical timeline
1–3 business days
03
Put AI where it saves hours, not where it looks impressive
AI is worth adding in the specific places it removes repeat work: answering the same twenty questions, writing the same product copy, and reading the pile of tickets nobody has time to read. Everything gets guardrails so it never says something about a compound that it shouldn't.
Trained on your catalog, COAs, shipping policy and FAQs. Handles order status and product questions around the clock.
Hard limits on dosing, medical and therapeutic claims. It refuses and routes to a human instead of improvising.
Product descriptions, email copy and blog content drafted in your voice, from your own catalog data.
Incoming messages sorted, summarized and prioritized so you open the inbox already knowing what matters.
Ask your own data questions — what's selling, what's stuck, which batch shipped where.
Reviews and support threads summarized into a weekly read on what customers actually complain about.
What you end up with
Typical timeline
1–2 weeks
04
The strategy side — positioning, operations, and growth
Ongoing advisory for founders who are past the idea and into the mess. This is where we work on the business rather than the website: what you sell, who you sell it to, what it costs you, and what's going to break at three times the volume.
Who you're actually for, what makes you different, and how to say it without sounding like every other site.
What to carry, what to drop, how to price, and where the margin really is.
How to evaluate suppliers, what to demand in testing documentation, and how to avoid a bad batch.
Building a COA and quality-record practice that holds up to scrutiny.
How to market the business without writing claims that create real liability.
Fulfillment, staffing, support load, and the systems you'll need before you need them.
What you end up with
Typical timeline
Ongoing
05
Getting paid — reliably — in a high-risk category
Payments are the single most common reason a peptide business stalls. Accounts get declined, held, or shut off with no warning. The fix is doing underwriting properly the first time and never running on a single processor.
Matched to processors that knowingly and openly serve this category — accurate coding, honest underwriting, no surprises later.
A backup processor configured and ready, so a hold on one account doesn't take the store offline.
Crypto, ACH and e-check options added alongside cards to spread the risk.
Checkout wired in cleanly, tested end to end, with clear billing descriptors so customers recognize the charge.
Descriptor clarity, delivery evidence, refund policy and response templates that actually win disputes.
Reading the agreement with you — rolling reserves, caps and settlement timing — before you sign it.
What you end up with
Typical timeline
1–2 weeks
Who we work with
Peptide and supplement brands are the specialty. That's where the hard-won parts live — research-use-only framing, COA and batch documentation, vendor vetting, and payment processors that won't drop you in month three. If you're in this category, you're not explaining the category to us.
The underlying work — custom sites, the software stack behind them, AI that removes repeat work, and clean payment setup — is the same craft anywhere. We build for businesses outside the category too, and the process doesn't change.
Engagement
Thirty minutes. What you sell, where you are, and what's actually in the way.
A written plan naming exactly what gets built, in what order, and what we need from you.
We work together through it — daily contact on design, weekly on everything else.
Go live, walkthrough, documentation, and the logins handed over.
Ongoing help by retainer, or call us when something needs doing.
Pricing: each service can be quoted standalone, bundled, or run as a monthly retainer. Website builds are typically split half up front and half at launch.
Start here
Tell us where the business is and we'll tell you what we'd do first. Thirty minutes, no pitch deck.